Review the A/R Control Log

What is the A/R Control Log?

The AR Control Log compares the Daily Sales Report (DSR) totals to the CARRR totals for a day or a range of dates. Use the report to verify that the charges and payments posted to CARRR from the POS match the totals reported on the DSR. The DSR totals are the information that will be posted to the General Ledger.

Create and review the A/R Control Log report daily to verify that the DSR and CARRR totals match.

What if the A/R Control Log and the DSR do not match?

Refer to the Reconciling the Report for the steps to reconcile the report.

If the report is out of balance, wait a few days for transactions to process. If still out of balance, contact Follett Support Center.

1. From the main page, select Transaction History AR Control Log.
2. On the AR Control Log screen, set the beginning and ending dates for the information on the report.
3. Click Display Report. View field definitions

4. To print the report, select the Acrobat (PDF) file format. Tell me how...

   1. Create the report.

   2. With the report displayed, select the Acrobat (PDF) file format from the drop-down list.

   3. Click the Export link.
   4. Click Open.
   5. Click File Print.
   6. Click OK.
   7. Close the open window.

5. To export the report, select theexport format and click Export. Tell me how...

1. Create the report.

2. With the report displayed, select the format from the drop-down list.

3. Click the Export link.

4. Click Open.

The file is opened in the window of the format you selected.

-or-

To save the file in the different format, click Save. View steps.

5. Close the open window.

Reconciling the Report

1. Check the Variance column. The Variance column should be zero.
2. If the Variance column is not zero:

• Print the Import Log to verify that the files were imported correctly from the POS. Tell me how...
• Print the A/R Transaction Log to verify the information reported on the DSR. Tell me how...

3. Contact the Follett Support Center to report that the A/R Control Log is out of balance.