Correct Campus Card Fee
Use this procedure to correct the campus card if a campus card fee was incorrectly posted to an account.
- From the main menu, select Adjustment
Initiate New Adjustment.
- Click Correct Campus CardFee.
- Click Select Customer to select the customer. Tell me how...
-or-
Type the Customer Number and press Tab.
The customer's name , major account number and name appear.
- Type the Transaction Number
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Click Trans Lookup, select the transaction and click Add.
Transaction information is displayed. View field definitions.
- In the Adjustment Amount field, type the amount that you want to decrease the account balance by. Do not type a negative number.
- Click Browse to attach supporting documentation.
- To add a comment, click Add New. Tell me how...
- Verify that the total adjustment and the customer balance after the adjustment are correct.
- Click Save.
- Click OK.