Import Log

What does the Import Log indicate?

The Import Log indicates the date and time that information was imported from the POS to CARRR and indicates the date of the information from the POS.

If the files are not imported successfully, error messages are listed on the Log. Contact Follett Support Center if there are error messages.

Daily create the Import Log and review the Log to verify that the POS import process completed successfully. The Import Log lists the status of the import for the following data files:

• The 8e file contains major and customer account data.
• The 8f file contains POS transaction data.
• Lock Box contains payment information from the lock box.

Create the Report

1. From the main page, select Transaction History Import Log.
2. On the Import Log screen, set the beginning and ending dates for the information on the report.
3. Click Display Report. View field definitions

4. To print the report, select the Acrobat (PDF) file format. Tell me how...

   1. Create the report.

   2. With the report displayed, select the Acrobat (PDF) file format from the drop-down list.

   3. Click the Export link.
   4. Click Open.
   5. Click File Print.
   6. Click OK.
   7. Close the open window.

5. To export the report, select the export format and click Export. Tell me how...

1. Create the report.

2. With the report displayed, select the format from the drop-down list.

3. Click the Export link.

4. Click Open.

The file is opened in the window of the format you selected.

-or-

To save the file in the different format, click Save. View steps.

5. Close the open window.

Review the Import Log

On the Import Log, look for a date and time for each of the data files listed above. If any of the columns do not contain a date and time, contact the Follett Support Center.