Reverse Previously Applied Payments

From the main screen, select Payment Processing Reverse Previously Applied Payments.

To find the payment to reverse, in the Date Range fields, type the beginning date in the From field and the ending date in the To field.
To control the number of lines displayed in the grid, scroll to the right of the screen and click the drop down arrow to change the page size.
Click the Find button.

The payment information is displayed in the grid at the bottom of the screen. View field definitions.

The Payment Application Status screen is displayed. View field definitions.

The Applied Payments screen is displayed.

Field	Definitions
Date	Date of the payment
Major Number/Major Name	Major account number and name.
Customer Number/Customer Name	Customer account number and name.
Source	Identifies where the payment is from.
Payment#	Identifies the payment number assigned by CARRR when the payment was applied.
Payment Date	Identifies the date of the payment.
Original Payment	Date of the original payment.
Applied Amount	Dollar amount applied to the account.
Unapplied Amount	Dollar amount of the payment that was not applied.
Reversed	Dollar amount of the reversed portion of the payment.
Action	Identifies previous actions on the account.

Field	Definition
Payment Amount/Date/#	Payment dollar amount. Date the payment was made. Payment number.
Date Applied	Date the payment was applied to the account.
Payment Number	Identifies the payment number assigned by CARRR when the payment was applied.
Applied By	Name of the person who was signed on when the payment was applied.
Major Number/Name	Account number on the major account. Name on the major account.
Number of Previous Reversal	Number of times there have been previous reversals on the account.
Comments	Comments entered on the account. To add a comment, click the Add New link. View steps.
WinDSS (POS) #	Number assigned to the transaction in POS.
Trans Date	Date of the transaction of the charge.
Customer #	Account number on the customer account.
Customer Name	Name on the customer account.
Student ID	School-assigned student ID of the student charging the amount.
Trans Type	Transaction type. Types are: Charge Return
Orig Amount	Original amount of the charge.
Pay Amount	Amount paid on the account.
Remaining	Remaining balance on the account after payments are applied.
Select All	Check to select all lines on the grid. This determines which payments are reversed.