View the Order Queue
Entries in the Order Queue display the results of changes made to Follett ACCESS adoptions in CourseTracks that will affect previous and future orders. For example: if an Follett ACCESS adoption is discovered to have the wrong material adopted 10 days after the Order Release Date, the store can change the material in the adoption by removing the wrong material and adding the right material. A message is displayed in CourseTracks alluding to a required secondary approval. After saving the adoption change in CourseTracks and assuming the adoption is in a Complete status an entry is made in this queue in Pending status where it may be approved using the process below.
- Select Orders > Order Queue from the SAM menu bar.
- Complete the drop down lists. View
field definitions.
| Field | Definition |
|---|
| Select a School | Select the school whose information you want to view. |
| Term | Select the term whose information you want to view. |
| Status | SAM will display all “Pending” queue entries by default. Select the status of the items you want to view. Statuses are: - All Statuses
- Pending
- In Progress
- Complete
- Declined
- Closed
- Approved
|
If a match is found, the Orders grid is displayed. View field definitions. View Order Queue Detail screen.
| Field | Definition |
|---|
| Action Approve | Identifies the status of the line item in the order. The checkbox above this line updates the status of all pending entries on the current page to “Approve” resulting in the action as described under “Current Impact”. Individual lines can be changed to approve as well as using the dropdown list next to each entry. Click the Update button to approve in each case. |
| Store # | Identifies the store number. |
| Term | Identifies the term. |
| Division | Identifies the division for the course. |
| Department | Identifies the department for the course. |
| Course | Identifies the course. |
| Section | Identifies the section of the course. |
| ISBN/UPC | Identifies the ISBN or UPC for the line item. |
| Material | Identifies the title of the material. |
| Current Impact | Brief description of the actual or intended outcome depending on the status of the order queue entry. |
| Create Date | The date the order was created. |
| Last Updated | The last time the item was updated. |
