About Processing Web Orders

When orders come in to SODA, at the store you need to:

1. Print the pick list and order detail documents
2. Pick items for an order
3. Confirm the picks for an order
4. Pack items for an order

In addition, you might need to:

• Cancel Items or Orders

• Reprint Order Documents

• View Comments from the Customer

• Process a Phone Order (Select stores only)

Resources

• New to Processing Orders with SODA? Refer to the Processing Orders with SODA Basic QRG.
• Have a little experience? See the SODA Intermediate Order Processing QRG
• Refer to the Order Fulfillment Process Checklist for more information on the business processes and policies related to the order fulfillment process.

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