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What's New in CORE POS? November, 2020

  • Updated

What's New in CORE POS?
November, 2020

Release 2020.4

Review this topic for an overview of the functionality in this release of CORE POS, which includes both enhanced functionality/improvements and fixes.

Enhancements/Improvements (US and Canada)

CORE POS Updates to RIM

Improvements have been made to ensure RIM and patron status is accurately updated based on rental actions performed in CORE POS.

Campus Card Button

Ability has been added to enable/disable the campus card button and campus card functionality based on the store-specific configuration. If disabled for a store, CC Inquiry and Campus card tender buttons do not display.

Team Member Information Sent for A/R Transactions

The CORE POS ID and full name of cashier are sent in the A/R and FA webservice request per ePay requirements for all A/R and FA transactions. There are no changes to the user interface; information is transmitted on the back end.

Student ID Swipe Feature Enabled for A/R Transactions

For A/R related work flows, the student ID can be swiped at the PIN Pad. Student details are identified and all associated A/R accounts for that student display. A Swipe Confirm screen displays prompting the customer to swipe their student ID card or the cashier can manually enter the student ID/last name to access the account details.

The option to swipe the student ID card is available for A/R tender, Return to A/R, Payment on Account, or rental collateral/express registration where A/R is selected as the tender.

Student ID Swipe Feature in CORE POS

Select Yes to swipe the ID card. If No is selected, the usual flow of the student ID capture screen displays, where the Student ID/Last Name is entered to display the A/R Account Details screen.

If an issue occurs at the PIN Pad, the Swipe Confirm screen displays again and the cashier can prompt the customer to swipe again or manually search for the Student ID/Last Name.

If the account is not available on the A/R Account Details screen after the student ID is swiped, the cashier can select Undo and is redirected to manually enter the Student ID/Last Name to search for the A/R account.

13 Digit ISBN Details Sent to RIM

Rather than the 18 digital ISBN for rental SKUs or UPC, CORE POS will send the 13 digit ISBN to RIM when a SKU/ISBN is manually entered in CORE POS.

Payment on Account Disabled for Non-AR Financial Aid Type Stores

Going forward, the Payment on Account button will only display if a store is enabled for A/R financial aid.

Till ID Restrictions

0 or multiple zeros are not allowed as the Till ID from either CORE Back Office or POS during the Open Till process. Both Back Office and POS alerts the user that an invalid Till ID has been entered when attempting to enter 0 or multiple zeros.

Other Enhancements

  • An enhancement has been made in programing to minimize tax issues.

  • Token and expiration date information will be sent in the credit card settlement file for manually entered credit card transactions. Previously, this information was not sent for manual credit card transactions, resulting in additional processing fees for some card types.

Canada-Specific Enhancements

Canadian Bilingual Receipts

Additional French translations of keywords have been added to printed bilingual receipts. These are in addition to the initial translated words setup for Canada in phase 1.

Credit Card Auto Refund

For return transactions where the original sale was tendered to a credit card tender, there will be an auto refund to the original credit card. The auto refund is initiated in the Select Tender screen for the return transaction.

Capture Method Displays as Wave for Tapped Credit Cards

For sale and return transactions performed by tapping a credit card, where TAP is enabled, the Capture Method displays as Wave on the receipt.
Capture Method: Wave on Tapped Credit Card Receipts

Fixes

The following defects have been corrected in this release and the error should no longer occur.

  • An unexpected exception displayed when clicking on the blank, gray section in the bottom right hand corner of the screen.

  • The CORE POS application remained idle without trying to resubmit a failed Apple warranty activation.

  • Cashout total doubled and added incorrectly to the safe amount.

  • POS transaction date was not sent correctly in web service call to ePay.

  • Negative amount was sent to CARP as part of an A/R charge request.

  • Unable to return a multi quantity sale transaction to Direct FA.

  • Void request not sent to ePay for transactions that were auto-cancelled due to a time out error.

  • After convert to purchase transaction, patron still showed up in system as non-returned.

  • Campus card notification screen displayed the wrong message.

  • Issue requiring restart if web service connection was not initialized.

  • Overlapping last date for tax free events causing two active tax rates in CORE POS.

  • Digital ebook void request is sent when ebook and rental items are selected to delete.

  • Tax incorrectly calculating for a rental SKU when transaction is suspended and resumed.

  • POS displays a reversal failure error when attempting to reverse tender after partially tendering with Direct FA.

Canadian Stores Only

  • For a price match, discount record and tax detail record was missing from the PollogLP.

 

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