Web Order Inquiry
If you are the originating store, use this inquiry to view all the line items of an order and the status of each line, including which location fulfilled the line item.
Before You Begin
You need the web order number to perform this inquiry. Tell me how...
- Display the SODA main menu.
- From the SODA main menu, select Web Order Inquiry.
- Type the web order number in the Web Order No field.
- Press Enter.
Field Definitions for the Web Order Inquiry - Multiple SODA Orders
| Field | Definition |
|---|---|
| Web Order Number | Number assigned to the order by efollett.com. The ten digits from the right are the order number. The remaining digits to the left are the originating store number. |
| Customer Name | The customer's name from eFollett. |
| Web Order Entry Date | Date the order was entered into eFollett. |
| Originating Store | Store number and name of the store where the order was entered. |
| Ship Method | Identifies how the order will be provided to the customer. Choices are: Ship or Pickup. |
| OMS Review Time | Identifies the next time OMS will review the order and process when needed. |
| Ship-to-City/State | Identifies where the fulfilling store sends the order. |
| Non-ePay Tender | Identifies whether or not the order will be paid with non-ePay tender. |
| Web Ord Line | Identifies the number of each item in the order assigned by eFollet when the order was placed. |
| OMS Rel | Identifies the OMS release number. Whenever OMS handles the item, a new release number is assigned to the item. |
| SKU/Description | The SKU of the order is listed on the first line. The description of the item is listed on the second line. |
| Dept | Identifies the accounting department number of the item. |
| OK to Sub | Identifies whether the customer has given permission to substitute an item if the original item is not available. |
| Fulfilling Store Number | If the fulfilling location is an FHEG store, identifies the store number. |
| Fulfilling Store Name | Identifies the name of the fulfilling location. |
| Fulfilling Store City/St | If the fulfilling location is a store, identifies the city and state of the store. |
| Fulfilling Store Avl | Identifies the quantity of this item in the fulfilling location's inventory. |
| Orig Str Avl | Originating store availability. Identifies the quantity of the item available at the originating store when the order was first received. |
| SODA Order | Identifies the SODA order number. |
| SODA Seq | Identifies the Sequence number for this line item with the order number. |
| Header Status | Identifies the status of this line item in the system. Statuses are:
|
| Header Date | Identifies the date the item was processed in SODA. |
| Header Time | Identifies the time the item was processed in SODA. |
| Line Status | Identifies the status of the line item in the order process. Statuses are:
|
| Line Date | Identifies the date the line item was processed. |
| Line Time | Identifies the time the line item was processed. |
| Quantity Ord | Identifies the quantity ordered of this item. |
| Quantity Alloc | Identifies the quantity of the item allocated (set aside) from the fulfilling location's inventory. |
| Quantity Fulfill | Identifies the quantity of this item filled from this location. |
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For Internal Use Only - Follett Higher Education Group
As of 09/29/2021