Send email to a Customer January 14, 2022 21:22 Send an Email to a CustomerFrom the SODA main menu, select Create Customer Email.Type the customer number and click Find.In the SODA Order No field, type the SODA number and press Tab.In the Message fields, type your message to the customer. Click Send Message.Click Go Back. Zendesk HTML5.4.log-258608912.zip 30 KB Download