Return of a Return Adjustment

Use this option to adjust return of returns in Departments 3-8 (all non-text). You must also make a dollar amount adjustment in the eStore Portal Chargeback application.

Path: Accounts Payable Chargebacks.

Search by Chargeback and select Adjust.

Note: Use CourseTracks to make a return of a return adjustment for Departments 1 or 2. Do not make an adjustment in the eStore Portal chargeback application for Departments 1 and 2.

1. On the Inventory Adjustment Request selection page, select Create a New Request.
2. In the Select Adjustment Type field, select: Return of Return.
3. At the prompt, verify your selection and click OK.

The Return of Return Adjustment Request window appears.

4. Complete the fields in the window. View Field Definitions.

5. Click Submit.
6. At the prompt, verify that you want to submit the request and click OK.
7. At the prompt, click OK.

The Inventory Adjustment Request Status Screen appears.

8. View information or select new parameters at the top of the page, and click Run.

-or-

Click Return to go back to the Inventory Adjustment Request selection page.