Return of a Return Adjustment
Use this option to adjust return of returns in Departments 3-8 (all non-text). You must also make a dollar amount adjustment in the eStore Portal Chargeback application.
Path: Accounts Payable Chargebacks.
Search by Chargeback and select Adjust.
Note: Use CourseTracks to make a return of a return adjustment for Departments 1 or 2. Do not make an adjustment in the eStore Portal chargeback application for Departments 1 and 2.
- On the Inventory Adjustment Request selection page, select Create a New Request.
- In the Select Adjustment Type field, select: Return of Return.
- At the prompt, verify your selection and click OK.
The Return of Return Adjustment Request window appears.
- Complete the fields in the window. View
Field Definitions.
- Click Submit.
- At the prompt, verify that you want to submit the request and click OK.
- At the prompt, click OK.
The Inventory Adjustment Request Status Screen appears.
- View information or select new parameters at the top of the page, and click Run.
-or-
Click Return to go back to the Inventory Adjustment Request selection page.