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- Select Return.
- Scan the receipt barcode.
- Select Trans Details.
- Select the items to be returned on the receipt.
- To select more than one item, select the first item to be returned and press the Space bar, then select each item to be returned. The Return Item Info screen displays.
- Select the Return Reason Code from the drop-down menu for each item, then select Next/Enter.
The Sell Item screen displays. You are now ready to ring the item(s) to be exchanged for the return.
- Scan the barcode SKU of the exchanged item(s).
- Select Tender.
- Select a option for the refund or payment.