The process of printing a report in Crystal Reports will differ depending on the operating system of your computer. If you don't know which OS your machine is using, do the following:
In Windows, press Start. The operating system name is displayed in a vertical banner on the left side of the Start Menu.
Once you know which operating system you are using, choose the appropriate instructions below.
To print a report in Windows 98 and WinNT:
- From the Crystal Reports screen, click the Export icon.
- From the Page Range screen, set your print options and select a file format.
- Click Open from the File Download dialog.
An Acrobat PDF file is created and displayed on your screen.
- From the Acrobat Menu select File Print.
Printing in Windows XP
Important: Before going on to the steps for Windows XP, click here.
To check security settings in Windows XP:
Before you use the Crystal Reports print feature in Windows XP you need to check your Internet Explorer (IE) settings to ensure that you can install signed ActiveX controls. Do the following:
- Open IE.
- Select Tools Internet Options.
- Click the Security tab.
- If it is not already highlighted, select the Internet zone.
- Click Custom Level.
The Security Settings screen appears:
- Scroll down to ActiveX controls and plug-ins and verify the following options:
- Download signed ActiveX controls—Prompt
- Run ActiveX controls and plug-ins—Enable
- Script ActiveX controls marked safe for scripting—Enable
- Click OK OK to save your settings and exit the Internet Options window.
To print a report in Windows XP:
- From the Crystal Reports screen, click the Print icon.
If you are using the Crystal Reports print function for the first time, click Yes when the Install ActiveX Control window appears.
Note: This window will only appear if the required ActiveX control does not already exist on the machine you are using.
- When your Print window appears, set the printing options (Page Range, Number of Copies etc.) and click Print.