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Non-merchandise Transactions

Non-merchandise Transactions

Non-merchandise sales are for merchandise that is not part of store inventory. Non-merchandise can be physical items, like bus passes or postage stamp booklets, or non-physical items like deposits or SKUs to support charitable causes (donations) like disaster relief efforts.

Non-merchandise is assigned a SKU to use when ringing the transaction. It may be a global SKU used by all stores; see Non-merchandise Category SKUs. They can also be set up to be specifically used at your store. Review the non-merchandise SKUs used at your store with your manager.

Ring a Non-merchandise SKU in CORE POS

The process to ring a non-merchandise SKU is the similar to ringing regular merchandise. Depending on the SKU type, it may ring at a particular price or you may be prompted to enter a price.

To ring a transaction for a non-merchandise item:

  1. Start the transaction normally.
  2. Scan the barcode of the non-merchandise SKU or enter it manually.
  3. Select Next/Enter.
  4. If prompted, enter the price.
  5. Ring any additional items, then select Tender and complete the transaction.

Request New or Change to Existing Non-merchandise SKUs

Use the Non-merchandise SKU Request Form to request:

  • New, non-merchandise SKUs for items being sold by the store
  • Changes to existing non-merchandise SKUs

In addition to the information provided on the form, include the responses to the following questions in your email request with form completed form attached:

  1. What is the SKU for? (Be specific)

  2. What products/services will be sold under the SKU?

  3. Any tangible product or access rights included, or is this strictly a pass-through fee for the campus?

  4. Is the store making margin from the sale of this SKU?

    1. If yes, is the margin included in the price? Or will the margin be entered manually to Miscellaneous Income?

  5. Is the sale taxable?

  6. Is the product sold in-store, online, or both?

SKU requests must be reviewed and approved by regional managers and group vice presidents before submitting to the home office for further action.

Follow the below process and approvals for all requests:

AreaResponsibilityTools
Store manager
  • Initiate requests for new non-merchandise items to be setup.
  • Initiate changes to existing non-merchandise items.
Non-merchandise SKU Request Form
Regional manager
  • Serve as gatekeeper of non-merchandise items sales in stores.
  • Review all store non-merchandise items requests, including charitable items requests.
  • Approve/decline a store request.
  • For approval, forward store item request to your GVP.
  • For a decline, communicate the decision to the store.
Non-merchandise SKU Request Form
Group vice president
  • Approve/decline all non-merchandise item requests.
  • For approval of a non-charity item, forward store request to Accounting.
  • For approval of a charity item, forward request to Campus Relations.
  • For a decline, communicate with the regional manager.
Non-merchandise SKU Request Form
Campus relations

Work with your campus contact to obtain approval to collect charitable donations via the store.

  • Approve/decline a charity item request.
  • For approval, forward store request to Accounting.
  • For a decline, communicate with the RM, GVP, and requesting store.
Non-merchandise SKU Request Form
Accounting
  • Review the item request and add item setup detail (general ledger #, etc.)
  • Identify any accounting controls needed to support the non-merchandise items.
  • Review non-merchandise items sales for appropriateness.
  • Communicate the availability for sale of items to:
    • Requesting store
    • Regional manager
    • Group vice president
    • Campus relations (for charity items)
Non-merchandise SKU Request Form
Merchandise
control
  • Receive completed and approved item setup form.
  • Complete set up of new item or changes in system.
MMS

 

Making a Non-merchandise Item Available for Sale

After an item has been approved and the SKU is created and available at the store, print a barcode for the item or the barcode can be printed on a scan sheet to scan at the register to record the sale. Use the available Non-merchandise Scan Sheet Templates.

Existing category SKUs prompt for a price at the register. Non-merchandise SKUs requested for a specific price display that price at the register.

Sale of these items are part of the store Daily Sales Reporting.

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