Add Comments to an Order

More information about adding comments...

• As part of the picking confirmation process, you can add comments about the shipment.
• Comments to the customer appear in the order history section of the customer's account page on eFollett and print on the packing slip.
• Internal comments can be viewed only by Follett team members.

1. Access the SODA Picking Confirmation screen for the order you want. Tell me how...

1. From the main menu, select Store Order Pick/Ship Confirm.
   
2. Type the SODA order number or web order number in the appropriate field at the top of the screen and click Find.
   
3. Select the order and click Select.

2. Click Comments.
   
3. Type comments to the customer or internal comments in the respective fields.
4. Click Accept.
   
5. Return to Confirm the Picks for an Order