Accessing MMS
MMS is a web-based application that can be accessed through your store internet browser.
Google Chrome is the preferred browser. If you normally use a version of Internet Explorer below version 9, use Google Chrome.
Access to MMS is driven by security roles. Submit a System Access Request through the Follett Support Center to request access for you and your team members.
Login and Security
MMS security is grouped by functionality that an associate is able to access. Each associate is assigned a single security role based on their responsibility in your store. There are five security roles, 1—5. The chart identifies a recommendation for each security role. Each level is designed to align with a location or role. Select the security role that most aligns with the associate’s needs.
Logging into MMS the First Time
Google Chrome is the preferred browser. If you normally use a version of Internet Explorer below version 9, use Google Chrome.
You have 3 attempts to log on. If you do not successfully log on, after your 3rd attempt you will need to contact the Follett Support Center.
Select this link or type the URL mms.follett.com in your internet browser.
Tip: Add the URL address to the Favorites section of your browser for convenient access.
- Type your current SODA or new MMS user name and password in the fields.
- Select the Login button.
The MMS (Merchandise Management System) is displayed. - Select the button for the appropriate MMS menu.
Troubleshooting
I can’t log into MMS or I don't have access to menus I need- Verify the user has SODA/Jwalk access.
- If the user does not have SODA/Jwalk access, submit a System Access Request requesting appropriate access level. After you receive new user ID and password, try logging in again.
- If the user already has a user ID, check that the user ID has the appropriate access level in the User Admin webpage: http://mms/webapp/IMSUserMaint.php
