Cancel a Back Ordered Item in Multiple Orders by SKU

When would I need to cancel a back ordered item in multiple orders?

When you determine that you will not fulfill orders for a backordered item, use the following procedure to cancel the item in all the orders where the item appears. The customers will be notified of the cancellation via email.

1. From the SODA main menu, select Cancel Backorders by SKU.
   
2. The Payment Declined Cancel Reason Code will display as a default.
   In the blank SKU field, type the SKU of the backordered item you want to cancel.
   Place the cursor in the Cancel Reason Code field and click Search.
   
   
   
3. Select the reason for the cancellation and click Select.
   
4. Click Submit Cancel.
   
   
5. Click Clear Screen to return to the SODA main menu.