The default ticket type is populated based on the department of the SKU. Also, based on the department, the available options are listed for you to change the ticket type.
The default ticket type for department 300 through department 900 is 3. However, you can change the ticket type to 4,7, or 8, as needed.
See the chart below of default ticket types for department 100 and 200.
Ticket types are available in eight different format types: