CORE POS Back Office Overview
CORE POS Back Office (BO) provides a means of assessing, maintaining, and monitoring store business. BO is used primarily for operations, administration, and reporting for the POS system. BO functions include opening the store, reconciling tills, setting up team member security roles, running reports, and closing the store.
BO is a web-based application that can be accessed from any workstation by team members with the proper security. An icon displays on all store workstations that links to your store-specific BO application. You can access both Back Office and Point of Sale from the same workstation.
Important: You must access CORE POS Back Office through Internet Explorer. Accessing the application through Google Chrome causes issues, therefore, do not use Goggle Chrome. If you use the CORE POS Back Office icon on the workstation, the correct browser is used.
No store activity takes place at the CORE POS server unless directed by the Follett Support Center.
Back Office Dashboard
After logging in or when you click the Home tab, the dashboard displays. This screen allows you to access the other features of BO based on your security or change your password.
Back Office functionality is organized by tabs. Click the appropriate tab to access:
- Home
- Reports
- Employee
- Store Ops
- Pricing
- Administration
- Store Inventory
Each tab contains a series of sub-tabs, corresponding to the selected tab, that display after the main tab is clicked. Read further to understand the details for each tab.
Home
The Home tab is the landing page for when you log into Back Office. From the Home tab, select the appropriate tab to access a specific feature. You can also click the Change Password link on the left to change your password.
