Record Summary Adjustment
Use this procedure to apply a generic adjustment to increase the account receivable balance.
- From the main menu, select Adjustment
Initiate New Adjustment.
- Click Record Summary Adjustment.
- Click Select Customer to select the customer. Tell me how...
-or-
Type the Customer Number and press Tab.
The customer name and account information is displayed. View field definitions.
- In the Adjustment Amount field, type the amount of the adjustment you want to add to the account.
- Click Browse to attach supporting documentation.
- To add a comment, click Add New. Tell me how...
- Verify that the total adjustment and the customer balance after the adjustment are correct.
- Click Save.
- Click OK.