Performing a Return with a Receipt
If the return is a split transaction with A/R and another form of tender, you need to complete the return in two separate transactions.
Note: If this is a Price Match return, the amount paid is returned to the Sell Item screen.
- Select Return.
- Scan the receipt barcode.
- Select Trans Details.
- Select the items to be returned on the receipt.
- To select more than one item, select the first item to be returned and press the Space bar, then select each item to be returned. The Return Item Info screen displays.
- Select the Return Reason Code from the drop-down menu for each item, then select Next/Enter.
- Select Tender.
The total refund amount displays. - Select the tender.
- Select Next/Enter.
- Complete the Customer ID screen and selectNext/Enter.
- Select a refund option.
- Select Next/Enter.