Perform an Account Status Override

1. Select Patron Information Patron Maintenance.
2. To display the patron record, search for the patron.

Tell me how...

1. In the Search By field, select a search method:

- Patron ID

- Patron Name or Last Name

- Phone Number

- Email - if applicable

2. In the open field, type the information relating to the Search By method.
3. Click Find.

For example, if you are searching by Patron ID, type the Patron ID number in the open field.

3. Click Account Status Override.
4. Click the Override link.
5. In the Expiration Date field, click the calendar icon and select the expiration date for the override.
6. Select the status.
7. Type the reason for the override.
8. Click Save.
9. Click Ok at the prompt.