Skip to main content
Submit a request
Sign in
Submit a Request
Back Office System Support
CARP
CARRR
COREPOS
CourseTracks
EDI
Estore Portal
MMS/IMS
OMS
OWB
ProShip
RIM
SODA
Business Operations Support
Consumer Marketing & Website Support
Channel Support
Follett ACCESS
Follett Discover & ConnectOnce
Online Support
System Access Request
System Access Request
System Outage Disruption
System Outage Disruption
Technology Support
Hardware
Infrastructure
Software
Follett Support Center
Back Office System Support
SODA
SODA
Follow
New articles
New articles and comments
Pick, Pack, and Ship Orders
Overview: Processing Web Orders in SODA
Manage Order Queue
Process Returns
SODA Returns in SODA Overview
SODA Returns in SODA
Refund Receipt Options
User Security and Setup
Revoking a Customer's Digital Book Credentials
See all 8 articles
SODA (Sales Order Desk Application) Overview
Welcome to Sales Order Desk Application (SODA)
SODA User Security
Login to SODA and SODA Printer
Print for the First Time in SODA
View Order and Line Item Status Code Definitions
Overview of the Web Order Process
Asset Protection and Order Fulfillment
Order Fulfillment Process Checklist
