Skip to main content
Follett Support Center Help Center home page
Submit a request
Sign in
Submit a Request
  • Back Office System Support
    • CARP
    • CARRR
    • COREPOS
    • CourseTracks
    • EDI
    • Estore Portal
    • MMS/IMS
    • OMS
    • OWB
    • ProShip
    • RIM
    • SODA
  • Business Operations Support
    • Consumer Marketing & Website Support
  • Channel Support
    • Follett ACCESS
    • Follett Discover & ConnectOnce
    • Online Support
  • System Access Request
    • System Access Request
  • System Outage Disruption
    • System Outage Disruption
  • Technology Support
    • Hardware
    • Infrastructure
    • Software
  1. Follett Support Center
  2. Back Office System Support
  3. SODA
  4. Manage Order Queue

Manage Order Queue

Follow New articles New articles and comments

Cancel Items or Orders

  • Cancel One or More Items on an Order
  • Cancel Backordered Item in Multiple Orders by SKU
  • Cancel One or More Items on an Order
  • Cancel One or More Items on an Order
  • Cancel an Entire Order
See all 12 articles

Manage Backorders

  • Backorders
  • Override an Item in Backordered Allocation Status
  • Backorders
  • Backorders
  • Process a Bulk Publisher Substitution
See all 12 articles

Resolve Web Order Exceptions

  • Process Order Exceptions
  • International Shipping Web Order Exceptions
  • Process Order Exceptions
  • Resolve Web Order Exceptions for DSVs
  • International Shipping Web Order Exceptions
See all 45 articles

Perform Inquiries and Run Reports

  • Overview: Inquiries and Reports
  • Overview: Inquiries and Reports
  • Overview: Inquiries and Reports
  • Overview: Inquiries and Reports
empty
Corporate Information   >

Terms of Use | Privacy Policy | Careers | Cookie List | Cookie Settings

Copyright©2021 Follett Higher Education Group