Skip to main content
Submit a request
Sign in
Submit a Request
Back Office System Support
CARP
CARRR
COREPOS
CourseTracks
EDI
Estore Portal
MMS/IMS
OMS
OWB
ProShip
RIM
SODA
Business Operations Support
Consumer Marketing & Website Support
Channel Support
Follett ACCESS
Follett Discover & ConnectOnce
Online Support
System Access Request
System Access Request
System Outage Disruption
System Outage Disruption
Technology Support
Hardware
Infrastructure
Software
Follett Support Center
Back Office System Support
CARRR
Initiate Adjustments in CARRR
Initiate Adjustments in CARRR
Follow
New articles
New articles and comments
Adjustment Types
Move a Charge or Return to Correct Customer Account
Write Off to Bad Debt Adjustment
Add Sales Tax
Correct Sales Tax
Record Manual Finance Charge - Customer Account
See all 14 articles
Payment Adjustments
Payment Adjustments
Move a Payment to Another Store
A/R Refunds - Customer Refunds
Record Recovery of Bad Debt
Split Major or Correct Major
Initiate New Adjustment in CARRR
Review and Approve Pending Adjustments
